FAQ

  • How much time consumed to deliver my shipment ?

Shipping  delivered within 5 working days .

  • Where to find your products ?

You can find our products on our facebook page , SOUQ/JUMIA & soon on our retailing website

 

  • When can I refund my wear ?

TOMATO can refund if the piece has a manufacturing defection .

 

  • Can I refunding after an online shipment?

Refunding is granted for the online shipping customer  .

 

  • What are the conditions of changing of piece?

TOMATO can change the piece of wear if it is on the default status , costumer had the bill , and it is allowed to change within 14 days from buying date .