Frequently Asked Questions


  • When I’m able o refund my money ? 
  • Tomato is accepting refunding only  if the piece of clothes has a defection .


  • Is refunding available for the online shipping ?  
  • Totally refunded is granted .


  • What are the changing conditions ? 
  • TOMATO can’t change the piece of clothes if it is used or not on the default form ,  and if  the customer didn’t bring the bill.


  • What are the possible ways to buy online ? 
  • You can order our products through our facebook page , Jumia & souq online stores .



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